Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Studio IV website (the "Site") and any design, procurement, or consulting services (the "Services") provided by Studio IV Design, LLC ("Studio IV," "we," "us," or "our"), a California limited liability company based in San Francisco, California. By accessing the Site or engaging Studio IV for Services, you agree to be bound by these Terms.

1. Services

Studio IV provides custom interior design, FF&E specification, and procurement services for residential and hospitality clients in the San Francisco Bay Area and, where mutually agreed, beyond. The specific scope, deliverables, fees, and timeline for any engagement will be set out in a separate written proposal, letter of agreement, or statement of work executed by both parties (an "Engagement Agreement"). In the event of a conflict between these Terms and an Engagement Agreement, the Engagement Agreement controls.

2. Proposals and Acceptance

Proposals issued by Studio IV are valid for thirty (30) days unless otherwise stated. An engagement is binding only upon (a) execution of an Engagement Agreement and (b) receipt of any required initial retainer or design fee.

3. Fees, Invoicing, and Payment

Design fees, hourly rates, procurement margins, and reimbursable expenses are described in the applicable Engagement Agreement. Invoices are due within fifteen (15) days of issuance unless otherwise specified. Late balances accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Procurement orders require payment in full, including taxes, freight, receiving, and applicable fees, prior to placement. Retainers and design fees are non-refundable except as expressly provided in the Engagement Agreement.

4. Procurement Terms

When Studio IV procures furniture, fixtures, equipment, or materials on a client's behalf, the client is the ultimate purchaser. Manufacturer lead times, freight schedules, and availability are estimates only and are not guaranteed by Studio IV. Title and risk of loss pass to the client upon delivery to the client's designated receiver, warehouse, or site. Custom and made-to-order items are non-returnable and non-cancellable once placed into production. Claims for visible damage or shortage must be made in writing within five (5) business days of receipt.

5. Changes and Revisions

The Engagement Agreement defines the rounds of revision included in the design fee. Additional revisions, expanded scope, or changes requested after approval of construction documents, specifications, or purchase orders may be billed at our then-current hourly rates and may affect the project schedule.

6. Intellectual Property

All concepts, drawings, renderings, specifications, schedules, and other documents prepared by Studio IV are instruments of service and remain the property of Studio IV. Upon full payment of all fees, the client is granted a non-exclusive, non-transferable license to use the deliverables solely for the project for which they were prepared. Studio IV retains the right to photograph completed projects and to use such photography, together with the project name and general location, for portfolio, marketing, press, and award submission purposes. Clients may request reasonable confidentiality accommodations in writing.

7. Client Responsibilities

The client agrees to provide timely decisions, approvals, access to the project site, and accurate information regarding existing conditions, budgets, and program requirements. Studio IV is not a licensed general contractor, structural engineer, or architect and does not provide construction, engineering, or code-compliance services. The client is responsible for retaining appropriately licensed professionals for any work requiring such licensure.

8. Warranties and Disclaimers

Studio IV will perform the Services in a professional and workmanlike manner consistent with industry standards. Goods procured on the client's behalf carry only the warranties, if any, extended by their respective manufacturers. EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR AN ENGAGEMENT AGREEMENT, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND STUDIO IV DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUDIO IV'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR ANY ENGAGEMENT SHALL NOT EXCEED THE TOTAL DESIGN FEES PAID TO STUDIO IV UNDER THE APPLICABLE ENGAGEMENT AGREEMENT DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL STUDIO IV BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Termination

Either party may terminate an Engagement Agreement upon fifteen (15) days' written notice. Upon termination, the client shall pay Studio IV for all Services performed and expenses incurred through the effective date of termination, including any non-cancellable purchase commitments.

11. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with an engagement and to use such information only for the purpose of performing under the Engagement Agreement.

12. Use of the Site

You agree not to use the Site for any unlawful purpose, to interfere with the operation of the Site, or to attempt to gain unauthorized access to any portion of the Site or related systems. All content on the Site, including text, graphics, photographs, and logos, is the property of Studio IV or its licensors and is protected by applicable intellectual property laws.

13. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in San Francisco County, California, and the parties consent to the personal jurisdiction of such courts.

14. Changes to These Terms

Studio IV may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site or Services after an update constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms should be directed to: